FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

GENERAL

1. What is your main application field ?Modified vehicles or civilian vehicles?

Steering systems and Suspension of both modified vehicles and civilian vehicles

2. Any qualification or certification ?and the main equipment and testing tools?

Certification: IATF16949  Testing equipment: trilinear coordinates measuring instrument,X-RAY,GENERTATORS,Metallographic detector,spectrograph and etc.  More than 20 various type of products could be R&D per month.

3.What is your payment way?

TT,In usd /euro,credit date could be supported after 6 months cooperation

4. What is your standard packaging way?Avaliable to be customized ?

Wooden ctn,  opp bag inner ,outside in pallet.,OEM&ODM is avaliable.

POLICIES

1. What is your warranty policy?

Tangrui offers industry-leading warranties on all products including a Lifetime Replacement Warranty on many steering system and Suspension-releated parts.

2. What is your return policy?

Tangrui's return policy may be viewed here.if you have any questions please call us at 0086-553-2590369

PRODUCTS

1. Why buy Tangrui Products?Your main products? Which main markets and clients do you serve?

Tangrui specialized in steering system and suspension for more than 20 years,we served Toyota,Honda,Kia,Nissan,Ford,Buick,Chevrolet,Renault,Geely ,Chery,BYD and etc.  Main products included steering knuckles,control arm, shock absorber, ball joint,wheel hub.

 Main market:North America

2. What is the Moq of your new products?

300 sets,if stocking item ,no limited.

3. How to puchase your stocking item?

Send your order directly.

SHIPPING 

1. How is my order shipped(by whom)?

Our orders are shipped by your appointed forwarder,your orders will be shipped as your request.

2. How can I track my order?

You can track your order with our account manager,tracking information will be updated frequently.

3. How do I know my order(s) has been shipped?

When your order is shipped you will receive a shipment confirmation email,sent to the emai you entered when placing your order.You may also view the statu with our aoocunt manger.

4. How long does my order take to get to me?

icluding mold open period ,molding fees and etc.  New mould open period 40-60 days, mass production time 35-45 days,shipping time 30-45 days.

COOPERATION 

1. How to be your exclusive agent ?

Cooperated more the 6 months,professional distributors or whosalers of car parts in your local market.

WANT TO WORK WITH US?